Clinic Profile

Your AI assistant's identity and business hours.

Basic Info
Branding
PNG or SVG, recommended 200×80px
Business Hours Used for SMS timing compliance

Services

Services the AI assistant describes to prospects. Each must have clinic-approved, non-medical copy.

FAQs

Questions and answers the AI uses to respond consistently and compliantly.

Follow-Up Sequences

SMS/email sequences triggered for new leads, missed calls, no-shows, and reactivation.

Open Full Sequences Admin →

Booking & Calendar

Connect your booking system and set consultation defaults.

Calendar Integration
The link patients use to book a consultation

Compliance Settings

Disclaimers and opt-out rules injected into all AI communications.

Disclaimer Text
Shown in chat widget and SMS responses
This disclaimer appears in: chat widget footer, SMS auto-responses, and follow-up sequence messages.
Opt-Out Keywords
Patients who text any of these are immediately unsubscribed from SMS sequences

Team Members

Who receives new lead notifications.

Name Role Contact Notification Actions

No team members yet. Add someone to receive lead notifications.

Missed Call Settings

Configure the automatic text-back message and messaging hours for missed calls.

Text-Back Message
0 / 320 characters
Preview: Sorry we missed you — what treatment are you interested in?
Messaging Hours SMS only sent within this window (clinic timezone)

e.g. start 8, end 21 = messages sent 8:00 AM – 9:00 PM